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Payments

Connecting PayPal to your shop

Let customers pay with their PayPal balance or saved cards.

PayPal is widely trusted — many shoppers prefer paying with PayPal because they don't have to type their card details into a new website. Setup takes a few minutes.

Before you start

Step 1 — Create a PayPal app

  1. Go to developer.paypal.com and sign in with your PayPal account
  2. Go to Apps & Credentials
  3. Switch to Live at the top (or Sandbox for testing)
  4. Click Create App, give it a name (e.g. your shop name), and create

You'll now see two values:

Step 2 — Connect PayPal in your shop

  1. Go to Dashboard → Shop and scroll to the Accept Payments section
  2. Tap PayPal
  3. Paste your Client ID and Secret
  4. Toggle Live mode on if you're using live credentials (off for sandbox)
  5. Tap Save PayPal Settings

Sandbox vs Live

Payouts

Customer payments land in your PayPal balance immediately. From there, you can withdraw to your bank account from your PayPal dashboard. Your shop has nothing to do with payouts.

PayPal fees

PayPal charges per-transaction fees (typically 3.5% + a fixed amount, varies by country and currency). Fees are deducted before the money lands in your balance.

Disconnecting PayPal

Open the PayPal row and tap Disconnect PayPal. This clears your credentials and removes PayPal from checkout.

Still need help?

Can't find what you're looking for? Reach out and we'll get back to you.

Contact support
WhatsAppsupport@myduka.link+254797 560 650