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For Your Customers

How checkout works

An overview of the buying experience for your customers.

Here's what happens when a customer places an order in your shop.

1. Browse and add to cart

Customers browse your products and add items to their cart. The cart shows a running total.

2. Checkout

At checkout, customers enter their name, email, phone number, and delivery address. They choose a payment method and complete the purchase.

3. Confirmation

After paying, customers see a confirmation page with their order number. They also receive a confirmation email.

4. Tracking

Customers can track their order status using their order number and email address on your shop's order tracking page.

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Contact support
WhatsAppsupport@myduka.link+254797 560 650